Your Intercom, On Your Phone. Working or Not.

DoorLink routes calls from the street panel to each resident's phone, with video and remote door opening. If the building already has an intercom, it installs on top of the existing one without replacing the panel or changing how it looks; if that intercom is failing, wrecked, or missing entirely, we install a complete one with its own street panel. Installation is done by a certified technician in a few hours, with no rewiring of the building.

Once DoorLink is installed, each resident downloads the app and links their unit. You receive calls from the entrance on your phone, see who is there on camera, and open the door from anywhere. On retrofit installs, the handset in your apartment keeps working as before — you can use both.

We certify independent technicians to install DoorLink. The training course covers the retrofit process for the most common intercom systems. Certified technicians get access to hardware pricing and installation leads in their area.

That's exactly the situation that leaves a building most exposed: if nobody answers, whoever rang assumes the apartment is empty, and that's the moment break-in attempts look for. With DoorLink the call doesn't depend on you being physically inside the apartment — it rings your phone wherever you are, so there's always someone to answer, see who it is on camera, and decide whether to let them in.

Start by figuring out what's actually failing: no ring at all, it rings but won't open the door, or there's no audio. The usual suspects are worn-out buttons on the street panel, loose wiring, the electric strike, or the power supply. If the same problems keep coming back, instead of patching up the old system you can modernize it: DoorLink installs on top of your existing intercom and routes calls straight to each resident's phone, getting rid of the parts that fail most — no rewiring needed.

Yes, and it's one of the cases where the difference is clearest. When the other floors work and yours doesn't, it usually means the run of cable going up to your unit is damaged — often inside conduits buried in the wall. DoorLink doesn't use that run: the module connects at the street panel and sends the call over the internet straight to your phone, so the broken wiring in your wall stops being used at all. No opening walls, no replacing conduits, and nothing changes for your neighbors, who keep using their intercom as always.

Installation is a one-time cost of between USD 500 and USD 900 depending on complexity and number of units, hardware included (USD 900 is the ceiling). After that, the service runs about USD 8 per month per apartment (with a USD 3 floor in lower-income areas); it's billed to the building's HOA, which decides how to split it among residents.

DoorLink works with the 4+n and 5+n wire intercom systems used by most Argentine buildings (Commax, Fermax, and similar brands). No need to replace the street panel or rewire anything — the module connects straight into your existing system. And if your building has no intercom at all, or the one it has is beyond repair, we install the street panel ourselves. Not sure what your building has? Just message us and we'll check.

You don't have to, but you can. The usual route is a retrofit: DoorLink keeps your building's street panel and existing wiring, and adds the electronics that route calls to residents' phones and let them open the door remotely — anyone who'd rather keep using the classic handset can still do that. If the intercom is wrecked, stolen, or simply isn't there, we install DoorLink complete with its own street panel. Either way, visitors press a physical button: no phone, no mobile data, no QR code to scan.

Yes, and it's one of the most common reasons people install it. Nobody has to get up and cross the apartment before the call drops: it rings on your phone and you answer it like a WhatsApp video call, with the visitor's face on screen — which also means you never buzz someone in without having seen them. On retrofit installs the original handset keeps working, so anyone who'd rather not use a phone loses nothing: the two coexist.

Yes. When the courier rings, the call reaches your phone wherever you are: you see them on camera and can buzz them in if you're nearby, tell them where to leave the package, or ask them to hand it to a neighbor or the building manager. It's one of the features residents value most, because it puts an end to missed deliveries and redelivery attempts.

Each apartment manages its own phones. To join, a resident scans a QR code generated by whoever manages their apartment (or types a three-word code), and their phone is linked in a minute, no forms. That code carries permissions: you can grant door opening or answer-and-talk only, and limit opening to a time window, for example your kids can open only between 2:00 and 6:00 pm. Each person also picks when it rings them: as soon as someone rings, or after a 15-second delay for when they're out, so whoever is in the apartment answers first. And anyone who doesn't want calls for a while mutes it from the app's home screen for an hour, until the next morning, or until they turn it back on, without silencing it for everyone else.

DoorLink has an anti-vandalism alarm: if someone tries to force or rip out the street panel, the system raises an alert. That's a real difference from a traditional intercom, where a stolen panel is only discovered when a neighbor notices the buzzer stopped working. And because the call is picked up at the panel and travels over the internet, a damaged panel doesn't silence the building's handsets: the relay switches back to the original circuit and the intercom keeps working as always.